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Use case · Tax

Customers who will not pay: when you can take the VAT back

Research the conditions for VAT bad-debt relief in Poland and Germany, check them against the overdue receivables and write the memo for the controller.

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Hands in a burgundy sweater leafing through a folder of printed reminder letters on a wholesale office desk stacked with binders

This task, run in azta

azta
Polish wholesaler, invoices to a domestic VAT-registered customer issued in March 2025, due in April, still unpaid. The customer entered restructuring proceedings in August 2026.
PL · DE · EU
Researching

Searching EUR-Lex · Curia

Searching Dziennik Ustaw

Searching SAOS

Searching Gesetze im Internet

The VAT Directive allows the reduction. Where the price is not paid, in whole or in part, the taxable amount is reduced under conditions set by each member state. States may derogate for non-payment, but the Court of Justice has held that relief cannot be ruled out where non-payment is definitive.
Germany: correct when uncollectible. Under § 17 UStG the supplier corrects its VAT when the consideration becomes uncollectible, and the customer must correct its input tax at the same time. If the debt is paid later, both corrections are reversed.
Poland: conditions and a time limit. Polish VAT law sets its own conditions, including how long the debt must be overdue and a deadline counted from the invoice. The conditions have been amended after Court of Justice rulings, so confirm the version in force for the period.
Evidence decides whether it holds. In both countries the supplier must be able to show the receivable is unpaid and has not been sold or otherwise settled. Keep the reminders, insolvency notices and the correction calculation with the return.
Draft the memo
vat-bad-debt-relief.docx
Regenerate
Export
Word (.docx)PDF
Share

Bad-debt relief on overdue receivables at year-end

Poland. Eleven of the overdue invoices meet the overdue-period condition at year-end. For each, the remaining conditions in Annex 1 have been checked against the provision in force. The correction is made in the return for the period in which the conditions are met, with the supporting information the return requires.

Germany. Two customers of the GmbH are in insolvency proceedings. Once a receivable is uncollectible, the GmbH corrects its output VAT for the period in which that happens. Any later payment from the insolvency estate triggers a further correction.

Open points. Three Polish customers dispute their invoices. Whether a disputed debt qualifies is discussed in Annex 2 with the decisions found. We recommend holding those corrections until each dispute is resolved.

Sources · EUR-Lex · Curia · Dziennik Ustaw · SAOS · Gesetze im Internet · Rechtsprechung im Internet
Saved

A replay of this page’s example. In azta every line of the answer carries a citation that opens the provision itself.

The situation

A list of uncollectible receivables and the customers behind them

A Poznań building-materials wholesaler, with a German sales company in Frankfurt (Oder), has closed the year with PLN 1.8 million of receivables more than six months overdue. Two customers are in insolvency proceedings. The controller asks how much output VAT can be recovered, in which period, and what each company must document first.

The relief exists in both countries, but it is built differently. Poland sets a list of conditions and a time window; Germany corrects the VAT once a receivable is uncollectible. Applying each set of conditions to forty invoices, and writing it up so the auditors accept it, is the work.

What the research has to settle

The rules behind the answer

The VAT Directive allows the reduction
Where the price is not paid, in whole or in part, the taxable amount is reduced under conditions set by each member state. States may derogate for non-payment, but the Court of Justice has held that relief cannot be ruled out where non-payment is definitive.
Germany: correct when uncollectible
Under § 17 UStG the supplier corrects its VAT when the consideration becomes uncollectible, and the customer must correct its input tax at the same time. If the debt is paid later, both corrections are reversed.
Poland: conditions and a time limit
Polish VAT law sets its own conditions, including how long the debt must be overdue and a deadline counted from the invoice. The conditions have been amended after Court of Justice rulings, so confirm the version in force for the period.
Evidence decides whether it holds
In both countries the supplier must be able to show the receivable is unpaid and has not been sold or otherwise settled. Keep the reminders, insolvency notices and the correction calculation with the return.

How it runs in azta

From the question to the document

The question, as you would type it

Polish wholesaler, invoices to a domestic VAT-registered customer issued in March 2025, due in April, still unpaid. The customer entered restructuring proceedings in August 2026. Can we apply bad-debt relief, in which return, and what must the customer do? Same question for our German GmbH under § 17 UStG.
  1. You start with

    A list of uncollectible receivables and the customers behind them

  2. 01

    Set out the receivables

    Describe the invoices, due dates, customers and any insolvency proceedings. azta searches the VAT Directive and the Polish and German VAT acts.

    Cited research· Free
  3. 02

    Check how the courts read the conditions

    Ask for decisions on disputed debts and insolvent customers. azta searches Polish administrative court decisions, German tax court decisions and the Court of Justice.

    Case-law search
  4. 03

    Draft the memo

    Ask for a memo per company with each condition, the invoices that meet it and the open points. Edit it in Canvas.

    Canvas · Ask azta· Pro
  5. 04

    Export for the auditors

    Export to Word and attach the receivables list. The citations stay with the research.

    Word export· Pro
  6. You send

    A memo on the conditions for VAT bad-debt relief and how each receivable meets them

What you get

A memo on the conditions for VAT bad-debt relief and how each receivable meets them

Memo · draft

Bad-debt relief on overdue receivables at year-end

Poland. Eleven of the overdue invoices meet the overdue-period condition at year-end. For each, the remaining conditions in Annex 1 have been checked against the provision in force. The correction is made in the return for the period in which the conditions are met, with the supporting information the return requires.

Germany. Two customers of the GmbH are in insolvency proceedings. Once a receivable is uncollectible, the GmbH corrects its output VAT for the period in which that happens. Any later payment from the insolvency estate triggers a further correction.

Open points. Three Polish customers dispute their invoices. Whether a disputed debt qualifies is discussed in Annex 2 with the decisions found. We recommend holding those corrections until each dispute is resolved.

Illustrative excerpt. A real draft is built from your facts and cites the provisions it relies on.

Outcomes on your numbers

What azta is worth on this task

Pro pays for itself after

20 minutes a month

At €85 an hour, that is all the time Pro (€27 a month) has to take off your desk to cover its price.

Example figures. Replace them with your own.

10%50%
Hours back a year
32
Capacity at your rate
€2,754
More bad-debt relief memos a quarter
1.5
Return on Pro
8.5×
Hours a year on this task
Today132 h
Your scenario100 h
  • Research
  • Drafting
  • Your review

A scenario you set, not a promise. The hours that come back go to another client, or deeper into this one.

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Sources azta searches here

  • EUR-Lex · Curia
  • Dziennik Ustaw
  • SAOS
  • Gesetze im Internet
  • Rechtsprechung im Internet
See the full source register

What stays with you

  • The receivables data and the judgement on each customer.
  • The correction amounts and the returns themselves.
  • Agreeing the treatment with the auditors.

Frequently asked questions

Does azta work out how much VAT to correct?
No. It sets out the conditions and how they apply, with citations. The amounts come from your ledger and stay with your team.
Can it check the conditions against our receivables list?
Yes, on Pro. Upload the aged receivables list with your question and azta refers back to the lines it relied on. The judgement on each invoice stays with you.
Does it find court decisions as well as the law?
Yes. Court decisions make up about two thirds of the documents azta searches, alongside legislation, EU law and regulator material.

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See the memo built from your own case.

Bring a real question and watch azta research it and draft the document. If your team would use it, we set up Enterprise with your templates and workspaces.

  1. 1

    Bring a real question

    One from this week, with the facts you would give a colleague.

  2. 2

    We run it in azta with you

    You watch the research and open the citations against the provision.

  3. 3

    You see the draft it produces

    Then we plan a trial with your team, if it fits your work.

  • Client data is never used for training
  • Data stays in the EU/EEA
  • Shared workspaces, templates and SSO on Enterprise

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