The situation
What the team researched in azta over the last 90 days
Your firm in Utrecht has 18 tax advisors. The annual training plan was written in January from a list of topics nobody objected to. Meanwhile the team keeps asking about the same things: cross-border payroll, VAT on holding costs and board members who live in Belgium.
Choosing topics without data is guesswork. The time goes on asking people what they find hard, getting polite answers, and building sessions around what was planned rather than what is on the desk. The useful material is in the questions the team already asks.
What the research has to settle
The rules behind the answer
- Topics, complexity and ways of working
- Competence Center shows which subjects the team researches, how complex the questions are, from a single fact to conflicting rules, and whether people use azta to look up, check, delegate or think a question through.
- It is not a skills test
- The figures describe how the team uses azta. They do not grade anyone’s professional ability or measure work done outside azta, and they should not be used that way.
- Check the works council’s role first
- Dutch law gives a works council a consent right over systems that can monitor staff behaviour or performance. Where the firm has a works council, involve it before using team-level insight.
- Check whether the session counts
- Dutch professional bodies for tax advisors set permanent-education requirements for their members. Check their criteria before counting an in-house session built on real questions.
How it runs in azta
From the question to the document
The question, as you would type it
Our team often asks about board members living in Belgium who sit on Dutch boards. Build a 90-minute training session on that topic: a worked example with the treaty and social security rules, three practice questions and the provisions to read beforehand.
You start with
What the team researched in azta over the last 90 days
- 01
See what the team researches
On Enterprise, Competence Center shows the topics the team researched over 30, 60 or 90 days, for the team and for the people you oversee.
Competence Center· Enterprise - 02
Find the questions that recur
On Enterprise, look at question complexity within a topic to see where the team combines rules or works through conflicting ones.
Competence Center· Enterprise - 03
Rebuild one real question
Take a recurring question, change the names and facts, and run it as a worked example. azta answers with every step cited, ready to walk through in the session.
Cited research· Free - 04
Write the session plan
Ask for a session plan with the worked example, practice questions and the provisions to read beforehand. Edit it in Canvas.
Canvas · Ask azta· Pro You send
A training session plan built on the team’s recurring questions
What you get
A training session plan built on the team’s recurring questions
Session plan · draft
Board members living in Belgium: a 90-minute team session
Why this topic. Questions on board members resident in Belgium were the most frequent cross-border topic in the team’s research over the last 90 days, and most combined tax and social security rules.
Worked example, 40 minutes. A Belgian resident sits on the supervisory board of a Dutch NV. We trace where the fees are taxed under the treaty, which country’s social security applies and what the company must do, opening each provision as we go.
Practice, 40 minutes, and wrap-up, 10 minutes. Three questions from the team’s own research, with names and facts changed. Each pair drafts a short answer with citations; we compare the answers and agree the firm’s standard wording.
Outcomes on your numbers
What azta is worth on this task
Pro pays for itself after
9 minutes a month
At €200 an hour, that is all the time Pro (€27 a month) has to take off your desk to cover its price.
Example figures. Replace them with your own.
- Hours back a year
- 22
- Capacity at your rate
- €4,320
- More training sessions a quarter
- 0.8
- Return on Pro
- 13.3×
- Research
- Drafting
- Your review
A scenario you set, not a promise. The hours that come back go to another client, or deeper into this one.
Want these numbers on your team’s real workload?
Book a demoSources azta searches here
- wetten.overheid.nl
- Rechtspraak.nl
- Belastingdienst
What stays with you
- Choosing what the team learns and who teaches it.
- How you discuss the figures with the team.
- Agreements with the works council, where one exists.
Frequently asked questions
- Can supervisors see everyone’s questions?
- Authorised supervisors can explore the people and teams they oversee. Organisation and team permissions define whose profiles they can open.
- Does Competence Center rate people?
- No. It describes topics, question structure and conversation patterns. It is not a skills test or an accuracy score.
- Which plan includes it?
- Competence Center is part of Enterprise. Book a meeting to see it with illustrative data.
