Pre-order Terms — azta ledger

I. The seller

These Pre-order Terms apply to pre-orders of the product bundle named "azta ledger" placed through the azta.ai website. The seller and contracting service provider is:

• Azta Korlátolt Felelősségű Társaság (hereinafter: the "Seller")
• Registered office: Váci út 99-105., 1139 Budapest, Hungary
• Company registration number: 01-09-470071
• Tax number: 32861196-2-41
• EU VAT number: HU32861196
• Managing Director: Máté Márk
• Customer support and complaints: support@azta.ai
• Pre-order enquiries: sales@azta.ai
• Website: azta.ai

The payment provider, invoicing provider and further processors engaged by the Seller are listed in the Privacy Policy (azta.ai/legal/privacy-policy).

II. Scope and formation of the contract

II. 1. A pre-order of azta ledger is a distance contract within the meaning of Government Decree 45/2014. (II. 26.) on the detailed rules of contracts between consumers and undertakings (hereinafter: the "Decree"). These Pre-order Terms also constitute the prior information required by the Decree.

II. 2. To place an order, the buyer (hereinafter: the "Buyer") must expressly accept these Pre-order Terms. The contract is formed when the Seller confirms the order and the payment electronically, by e-mail (Civil Code Section 6:83).

II. 3. The Seller records the order data electronically. The contract remains accessible afterwards through the confirmation e-mail and the invoice issued; the Seller does not separately file the contract and does not retain a paper copy.

II. 4. Matters not governed by these Pre-order Terms are governed by the Seller’s General Terms and Conditions (GTC) and Privacy Policy. Where they differ in respect of an azta ledger pre-order, these Pre-order Terms prevail.

II. 5. The Seller has not subscribed to any code of conduct.

III. What the pre-order includes

III. 1. The azta ledger bundle comprises:

• one Plaud Note Pro recording device in black, with a magnetic ring mount and a charging cable;
• the right to use the azta ledger iPhone application;
• twelve months of full azta access, beginning on the day the device is received;
• delivery within the European Union.

III. 2. The azta ledger application runs on iPhone only, and the device pairs with that application. There is no Android version, and the Seller gives no date for one. Without an iPhone the bundle cannot be used as intended; the Seller also states this on the website before the order is placed.

III. 3. azta ledger processes speech in Hungarian and English only, including a meeting that moves between the two.

III. 4. The device is manufactured by Plaud; the Seller sells it as a reseller. The manufacturer is Nicebuild Technology Limited (registered office: Room 6706, Central Plaza, 18 Harbour Road, Wanchai, Hong Kong). The manufacturer’s EU data protection representative is Prighter Group (website: prighter.com; contact portal: app.prighter.com/portal/plaud).

III. 5. The twelve months of azta access begin on the day access is opened, that is, on the day the device is received — not on the day of payment. The content and limits of that access are governed by the GTC, including that azta does not provide legal, tax or financial advice.

IV. Price and payment

IV. 1. The pre-order price of azta ledger is 249 000 Ft, or 689 € for Buyers paying in euro. The price is gross: it includes value added tax and the cost of delivery within the European Union. No further cost is charged to the Buyer beyond the price displayed.

IV. 2. The currency of the order is determined by the language of the website: forint on the Hungarian pages, euro otherwise. The two prices are set independently and are not conversions of one another; the Buyer does not choose a currency.

IV. 3. The purchase price falls due in a single payment at the time of the order. Payment is processed by Stripe Payments Europe Limited (Dublin, Ireland) as payment provider. The Seller does not see, process or store card data.

IV. 4. The Seller issues an electronic invoice for the payment and sends it to the e-mail address given with the order. The invoice is made out to the billing details given at checkout; for a business purchase the Buyer can enter the company name and tax number (including an EU VAT ID) there. The Buyer is responsible for the accuracy of their billing details.

IV. 5. The pre-order is a one-off payment. The Seller does not store the card for recurring charges, and no automatically renewing subscription arises from the order.

V. Delivery

V. 1. The Seller states September 2026 as the expected delivery date for the device. Performance begins when the device is dispatched.

V. 2. The Seller ships to Hungary and to the Member States of the European Union. The Buyer provides the delivery address during payment; the Seller restricts the available delivery countries to the European Union at the payment stage.

V. 3. The expected delivery time is two to four weeks from dispatch. The Seller has contracts with several courier services; delivery is carried out by the courier service able to undertake the earliest delivery. The Seller informs the Buyer of the courier service at dispatch at the latest. The pre-ordered product is expected to be delivered by 30 September 2026 at the latest.

V. 4. If the expected delivery date changes, the Seller will notify the Buyer by e-mail before the original date passes, stating the new expected date. The Buyer may then — and at any time before dispatch in any event — cancel the order under Clause VI.

V. 5. If the Seller fails to perform, the Buyer may call on the Seller to perform within the shortest additional period possible in the circumstances. If the Seller fails to perform within that period either, the Buyer may withdraw from the contract and the Seller will refund the full amount paid without delay. A Buyer who is a consumer may withdraw from the contract without setting an additional period if the Seller has clearly declared that it will not perform, or if performance by the agreed deadline was, in view of the circumstances in which the contract was concluded, essential for the consumer.

V. 6. Title to the device and the risk of loss pass to the Buyer on receipt of the device.

VI. Cancellation before dispatch

VI. 1. The Buyer may cancel the order at any time before the device is dispatched, without giving a reason. An unambiguous statement to that effect sent to sales@azta.ai or support@azta.ai is sufficient.

VI. 2. On cancellation the Seller refunds the full amount paid, within fourteen days of receiving the cancellation at the latest, using the same means of payment the Buyer used. The refund costs the Buyer nothing.

VI. 3. This cancellation right is a contractual undertaking of the Seller and is available to every Buyer, whether they ordered as a consumer or as a business. It does not affect or limit the consumer’s right of withdrawal under Clause VII.

VII. Right of withdrawal (consumers)

VII. 1. A consumer is a natural person acting outside their trade, independent occupation or business activity (Civil Code Section 8:1(1)3). The right of withdrawal under this Clause VII is available to consumers. Micro, small and medium-sized enterprises may also exercise the right of withdrawal if, in purchasing the consumer good, they act outside their trade, independent occupation or business activity. A Buyer outside these categories has no right of withdrawal; the cancellation right under Clause VI is nevertheless available to them.

VII. 2. Under Section 20 of Government Decree 45/2014. (II. 26.), a consumer may withdraw from the contract within fourteen days without giving a reason. The period runs from the day on which the consumer, or a third party designated by them other than the carrier, takes possession of the device. The consumer may also exercise the right of withdrawal between the day the contract is concluded and the day the device is received.

VII. 3. The right of withdrawal is exercised by an unambiguous statement to that effect, sent to support@azta.ai or to the Seller’s registered office. The consumer may also use the model statement set out in Annex 2 to Government Decree 45/2014. (II. 26.) (see Clause VII. 9). Withdrawal is deemed to have been exercised in time if the statement is sent before the fourteenth day expires.

VII. 4. On withdrawal, the consumer must return or hand over the device and the accessories delivered with it without delay, and in any event within fourteen days of giving notice of withdrawal.

VII. 5. The consumer bears the direct cost of returning the device. The return address is: Hajnóczy utca 18. fszt. 1. ajtó, 6722 Szeged, Hungary.

VII. 6. Within fourteen days of becoming aware of the withdrawal, the Seller refunds the full amount paid by the consumer — including the cost of delivery, which is contained in the price — using the same means of payment the consumer used. The Seller may withhold the refund until the device has been returned or until the consumer has provided conclusive proof of having sent it back.

VII. 7. The consumer is liable for any diminution in the value of the device resulting from handling beyond what is necessary to establish its nature, characteristics and functioning. The Seller does not make a deduction for diminished value where the device comes back complete, with its accessories and undamaged.

VII. 8. Withdrawal covers the whole contract: the twelve months of azta access end together with the sale of the device. The Seller charges nothing for the use of that access up to the withdrawal and makes no deduction from the refund on that ground.

VII. 9. Model withdrawal statement (complete and return only if you wish to withdraw from the contract):

• To: Azta Kft., Hajnóczy utca 18. fszt. 1. ajtó, 6722 Szeged, Hungary, or support@azta.ai
• I/We hereby give notice that I/we withdraw from the contract of sale of the following goods: azta ledger (Plaud Note Pro and twelve months of azta access)
• Date of conclusion of the contract / date of receipt: ……………………
• Name of consumer(s): ……………………
• Address of consumer(s): ……………………
• Signature of consumer(s) (only if this form is notified on paper): ……………………
• Date: ……………………

VIII. Warranty of conformity, product warranty, guarantee

VIII. 1. Warranty of conformity (kellékszavatosság). Where the Seller performs defectively, the Buyer may bring a warranty-of-conformity claim against the Seller under the rules of the Civil Code. At the Buyer’s choice they may request repair or replacement, unless performing the chosen remedy is impossible or would impose disproportionate additional cost on the Seller. Where repair or replacement was not requested, or could not be requested, the Buyer may claim a proportionate reduction in the price, may have the defect repaired at the Seller’s expense by themselves or by another, or, as a last resort, may withdraw from the contract. There is no withdrawal for an insignificant defect.

VIII. 2. For a consumer, a warranty-of-conformity claim may be brought within a two-year limitation period running from performance. Where a defect is discovered within one year of performance, it is presumed to have existed at the time of performance, unless that presumption is incompatible with the nature of the defect or of the product. Consumer sales are governed by Government Decree 373/2021. (VI. 30.) in addition to the Civil Code.

VIII. 3. A Buyer who is not a consumer must notify the Seller of a defect without delay after discovering it; their warranty-of-conformity claim may be brought within a one-year limitation period running from performance.

VIII. 4. Product warranty (termékszavatosság). In the event of a defect in the device, a consumer may, at their choice, bring a product warranty claim against the manufacturer instead of the warranty-of-conformity claim under Clause VIII. 1, namely a claim for repair of the defect or replacement of the device. A product warranty claim may be brought within two years of the device being placed on the market by the manufacturer. A warranty-of-conformity claim and a product warranty claim may not be brought simultaneously and in parallel for the same defect.

VIII. 5. Service. The Buyer may report a defect in the device to support@azta.ai. The Seller acknowledges the report within five business days and informs the Buyer of the next steps. Repairs are carried out by the Seller in cooperation with the manufacturer. The defective device must be returned as soon as possible after the acknowledgement to: Hajnóczy utca 18. fszt. 1. ajtó, 6722 Szeged, Hungary; the Seller then handles the further repair steps.

VIII. 6. Guarantee (jótállás). Under point 16 of Annex 1 to Decree 10/2024. (VI. 28.) IM of the Minister of Justice, the device qualifies as a durable consumer good and therefore carries a mandatory two-year guarantee. The guarantee is available to Buyers who are consumers; those entitled to the mandatory guarantee also include micro, small and medium-sized enterprises that, in purchasing the consumer good, act outside their trade, independent occupation or business activity. If the device fails within three working days of purchase or installation and the defect prevents its intended use, the Seller replaces the device within eight days. A Buyer purchasing wholesale or as a reseller is not entitled to the guarantee.

IX. After the twelve months

IX. 1. The device belongs to the Buyer. The expiry of the twelve months affects neither title to the device nor its usability: it remains the Buyer’s without restriction.

IX. 2. After the twelve months of azta access expire, azta is available on a normal subscription. At least thirty days before access expires, the Seller informs the Buyer by e-mail of the subscription price and terms then in force.

IX. 3. Access does not renew automatically at the end of the twelve months, and no automatic charge is made. Without a subscription, the paid features of azta are not available.

IX. 4. The recordings the Buyer makes, their transcripts and the summaries produced from them are stored by the Seller in its own database; the Buyer may export or delete them at any time while the subscription lasts. After the subscription ends, the Seller keeps the recordings and the data belonging to them for thirty days and ensures the Buyer can export them during that period. Once the thirty days have passed, the Seller deletes this data without further notice.

X. Data protection

X. 1. The processing of personal data in connection with the order and the provision of the service is described in the Privacy Policy (azta.ai/legal/privacy-policy).

X. 2. Recordings made with the device reach the Buyer’s own azta workspace through the azta ledger application running on the iPhone. The Seller stores and processes the recordings, their transcripts and the summaries produced from them within the European Union.

X. 3. Information on the processors and on the processing of personal data is provided in the Privacy Policy (azta.ai/legal/privacy-policy).

X. 4. Recording a meeting also involves the personal data of the other people in the conversation. The Buyer is responsible for telling those present that the meeting is being recorded. The application makes capturing their consent a single tap, and stores that consent with the recording. The absence of consent is not only a data protection risk but also an independent civil-law (personality-rights) risk for the Buyer, so it is recommended to obtain consent from every recorded participant in a documented, verifiable manner.

X. 5. The Buyer may export or delete their data at any time. Retention periods are set out in the Privacy Policy.

XI. Complaints and remedies

XI. 1. Complaints may be submitted to support@azta.ai. The Seller acknowledges a written complaint within five business days of receipt and responds substantively within thirty days (Consumer Protection Act, Section 17/A). If the complaint is rejected, the Seller informs the Buyer of the remedies available.

XI. 2. If the complaint does not resolve the matter, a consumer may approach a conciliation body (békéltető testület). The consumer may choose the conciliation body competent for their domicile or place of residence, or the one competent for the Seller’s registered office. The body competent for the Seller’s registered office is the Budapest Conciliation Board (address: Krisztina krt. 99. I. em. 111., 1016 Budapest, Hungary; telephone: +36 1 488 2131; e-mail: bekelteto.testulet@bkik.hu; website: bekeltet.bkik.hu).

XI. 3. A consumer may also initiate consumer protection proceedings before the county government office competent for their domicile, and may bring their claim before a court.

XII. Miscellaneous

XII. 1. These Pre-order Terms are governed by Hungarian law. This does not deprive a consumer of the protection afforded by the mandatory consumer protection provisions of the law of the Member State in which they are habitually resident.

XII. 2. The Hungarian version of this document is authoritative; the English version is a translation of the Hungarian text. In the event of a discrepancy, the Hungarian text prevails.

XII. 3. The Seller will not unilaterally amend these Pre-order Terms in a way that affects orders already placed to the Buyer’s detriment.

XII. 4. If any provision of these Pre-order Terms proves to be invalid, the validity of the remaining provisions is unaffected.

XII. 5. These Pre-order Terms apply to orders placed on or after 29 July 2026.